news

Handling of CDs

Contributor :SuzukiToshimichi on

As we are unable to manage the CDs stored in a separate location, we will only be able to handle the number of CDs that can be placed in the store. If you inquire about stock of French or Euro wraps, we will be able to let you know the availability and price within a few days. Thank you.

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We will temporarily stop handling non-standard items.

Contributor :SuzukiToshimichi on

We will temporarily stop handling non-standard items in areas other than Hokkaido and Okinawa. The reason is that there are many foreign customers visiting the store recently, so it has become difficult to respond immediately. Hokkaido and Okinawa prefectures are more expensive than Honshu, so we will continue to support them in the future.

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For customers who do not receive an email after placing an order

Contributor :SuzukiToshimichi on

There are rare people who do not receive the email automatically sent after ordering after changing to the new site. It seems to occur mainly with the following addresses: @ezweb.ne.jp, @docomo.ne.jp, @softbank.ne.jp, hotmail, icloud, yahoo.co.jp. It seems to be an adverse effect of improving the mail filter function, and it is a phenomenon that is happening nationwide. We have received reports that it was in the spam folder, so please check the spam folder and promotion folder once. In addition, we recommend registering with Gmail, which is less likely to be undelivered. The following are possible causes. - Moved to...

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